Refund policy

Let's Sip Juices is not responsible for any juice that becomes too hot due to insufficient cooling or being left out too long. 

Customers are responsible for inputting their correct delivery address at checkout. Let's Sip Juices is not responsible for nondelivery or late delivery of packages with incorrect delivery addresses, and the customer will be charged in full for any such orders.

Let's Sip Juices does not accept any liability for late, damaged, or misdelivered packages that are delivered to third party delivery services, storage lockers, or through any other method that does not allow products to be delivered directly to your residential address. Once the package is shipped it's in the care of the carrier, Let's Sip Juices does not accept any liability for late packages. 

As these are food items, returns are not accepted. However, Let's Sip Juices ensures a 100% Satisfaction Guarantee on all orders. If you have any issues or questions about your product please email customerservice@letssipjuices.com MAKE SURE TO ADD ORDER NUMBER in subject box.

Unfortunately, we cannot accept returns on sale items or outside gift cards (ie. Visa Gift Card, Master Card Gift Card AMEX Gift Cards)

For Local Orders:
Because we are a made to order juice company, we must receive a 24-hour notice prior to your delivery date if you wish to cancel or edit your order.

To cancel your order, you must notify Let's Sip Juices via a phone call or email 24 hours prior to your delivery date to receive a full refund for the order. After the 24 hour mark, customers are responsible for their orders and charged in full for the juices made in their order. 

For USPS, UPS Shipping Orders:
All sales are final. Shipping orders can not be cancelled, refunded, or modified once they are placed. Let's Sip Juices does not assume liability for orders once they are picked up by UPS or Dropped off to USPS. We cannot guarantee that USPS or UPS orders will arrive by a certain date and cannot offer a refund for late orders. If you have questions or concerns about your shipping order please email customerservice@letssipjuices.com (MAKE SURE TO ADD ORDER NUMBER IN SUBJECT BOX).

Damaged Orders:

Please provide images of damage to customerservice@letssipjuices.com for local orders, USPS, or UPS shipping orders. Images must show damage to the inner contents of the package (damaged bottles) in order to be eligible for full or partial refund or replacement. All refunds and replacements for damaged orders are made at the discretion of our staff.